DE RESOURCES

If you've received unwanted or nuisance messages in Germany, here are some resources that might help.

SpamResponse

REPORT UNSOLICITED MESSAGING

If you receive a spam text message on your mobile device or a robocall or spam call, you can report it to SpamResponse. Chances are, other consumers have received the same spam message or call.

 

Reporting unsolicited messaging enables SpamResponse to take action against scammers and other threat actors that are employing legitimate messaging channels—such as SMS, MMS, OTT, email, or voice calls—to deceive consumers. SpamResponse investigates every spam report we receive and, when threats are identified, we neutralize the threat, protecting consumers from exposure to additional harm, including malicious messaging, scams, and other digital threats.

Mobile Network Operator Anti-Spam Options

ALTERNATIVE REPORTING CHANNELS

If you receive phone calls from unknown callers, spam texts, or other unwanted mobile messages, your mobile network operator (MNO) might be able to help. Some major MNOs offer programmes and resources to help you reduce the amount of spam you receive. Visit your MNO below to explore your options.

Federal Office for Information Security

PROMOTING SAFE AND SECURE COMMUNICATIONS

Founded in 1991 under the Federal Ministry of the Interior, the Federal Office for Information Security (BSI—in German, Bundesamt fuer Sicherheit in der Informationstechnik) is responsible for enablement and promotion of the safe use of communications and information technology in Germany. BSI develops industry best practices centred around minimizing risk related to all digital threats, in addition to being the protector of federal government networks. BSI provides resources for a number of audiences, including consumers, enterprises, the government, and research facilities.

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