REPORT SPAM

PRIVACY POLICY

 
Effective Date: August 25, 2020
 

Your privacy is important to us. This Privacy Policy describes the types of information WMC Global collects from and about you when you visit our website, www.spamresponse.com (the “Site”), or use our SpamResponse mobile application (together, the “Services”). This Privacy Policy also explains how we may use or share such information. By using the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not, please do not use the Services. For residents from the European Economic Area, WMC Global is the data controller responsible for your information.

 

QUICK GUIDE TO CONTENTS

INFORMATION COLLECTION

INFORMATION USE

INFORMATION SHARING

THIRD-PARTY CONTENT, LINKS, AND PLUG-INS

CHILDREN’S PRIVACY

DATA SECURITY

YOUR RIGHTS

DATA STORAGE AND TRANSFER

CONTACT US

USER’S ACCEPTANCE OF THIS PRIVACY POLICY

REVISIONS TO THIS PRIVACY POLICY

INFORMATION COLLECTION

INFORMATION YOU PROVIDE

Since our Services are intended to help prevent unwanted spam, we try to limit our collection of information through the Services. We will collect information from you on the Services when you choose to share it with us. This may include when you request information from us, submit a spam report, or otherwise choose to contact us. If you decline to provide any of the requested or required information, you may not be able to take full advantage of the Services and their features.

 

For instance, when you choose to contact us, the information we collect may include your name, email address, phone number, company, or any other information that you choose to provide in the content of the message. You may also be required to submit certain information to report receipt of an unsolicited message, such as the type of spam you are receiving (email or text message), your mobile carrier or email service provider, the date and time of the message received, the telephone number or email address of the sender, and the content of the spam message. You may also authorize our mobile application to access your contacts in order to filter messages that you received from your contents and to distinguish those messages from spam messages. You may disable this access at any time.

INFORMATION AUTOMATICALLY COLLECTED

We may use cookies or other technologies to automatically or passively collect certain information from and about you when you use our Services. To learn more about the cookies used on the Services, and ways to limit certain tracking or to decline cookies, please visit WMC Global’s Cookie Policy.

California Do Not Track Disclosures: Our system may not respond to do not track requests or headers from some or all internet browsers.

COMBINATION OF INFORMATION

We may combine the information we receive from and about you, including information you provide to us and information we automatically collect through our Services, as well as information collected from other online sources or from third-party sources to help us improve our Services and prevent unwanted spam.

INFORMATION USE

WMC Global may use the information we collect from and about you for various purposes, such as to provide services, improve customer experience and engagement, and develop the Services.

 

We will have a lawful basis for processing your information if:

  • We need to process your information to provide you with products or services that you have requested or to enter into a contract;

  • You have consented to such processing;

  • We have a legitimate interest in processing your data, such as for analytics, fraud prevention, improving the Services and our business, and direct marketing; and/or

  • We are legally required to process it.

 

We may use the information we collect from and about you:

  • To help prevent unsolicited messages, respond to your questions or inquiries, or contact and communicate with you when necessary;

  • To develop new products or services and to conduct analysis to enhance current products and services;

    To review the usage and operations of our Services and improve our content, products, and services;

  • To address problems with the Services or our business;

  • To protect the security or integrity of the Services and our business; and

  • As otherwise described to you at the point of data collection.

 

We may store this information for as long as is reasonably necessary to accomplish these tasks, unless the law permits or requires a longer retention period. For example, if you choose to contact us, we will store any information you provide as long as is reasonably necessary to respond to you.

INFORMATION SHARING

WMC Global does not disclose personal information collected through the Services to any third parties for their direct marketing purposes. WMC Global may disclose the information we collect from and about you in the following ways:​

  • Affiliates: We may share your information with our affiliated companies, some of which do not share the same brand name as us (for example, Media Thirst). This sharing is done for investigation purposes and to help us prevent unwanted spam;

  • Service Providers: We may share your information with our third-party service providers that provide business, professional, or technical support functions for us;

  • Legal Obligations; Safety: We may share your information as necessary if we believe that there has been a violation of the Terms of Use or of our rights or the rights of any third party. We may also disclose your information, in any country in which we operate, to respond to judicial process or provide information to law enforcement or regulatory agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law;

  • Aggregate or Anonymous Information: WMC Global may also share aggregate or de-identified information with mobile carriers, internet service providers, or other third parties as appropriate for the purpose of helping to prevent unwanted spam;

  • Sale or Transfer of Business Assets: WMC Global may sell or purchase assets during the normal course of our business. If another entity acquires us or any of our assets, information we have collected about you may be transferred to such entity. In addition, if any bankruptcy or reorganization proceeding is brought by or against us, such information may be considered an asset of ours and may be sold or transferred to third parties. Should such a sale or transfer occur, we will use reasonable efforts to try to require that the transferee use the information collected through the Services in a manner that is consistent with this Privacy Policy; and

  • Other: We also may share your information as described to you at the point of collection.

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THIRD-PARTY CONTENT, LINKS, AND PLUG-INS

The Services may have links to third-party websites or resources, which may have privacy policies that differ from our own. We are not responsible for the practices of such websites or resources.

The Services may also offer you the ability to interact with social plugins from social media sites and apps, which may allow us and/or the social media site or app to receive data from or about you. In some cases, we may know that you clicked on a social plugin, such as a Twitter “Follow” button, or receive other information from the social media sites or apps. Similarly, if you have previously provided information to a third-party operating a plug-in on the Services, then such third-party may recognize you on the Services. Your use of social network plugins is subject to each social media site’s or app’s privacy policy, which may be different from ours, so please read these policies carefully to understand their policies and your options. As with linked sites or apps, we have no control over the information that is collected, stored, or used by social network plugins, and are not responsible for the practices of such sites or apps.

CHILDREN’S PRIVACY

Protecting children’s privacy is important to us. We do not direct the Services to, nor do we knowingly collect (or sell) any personal information from, children under the age of sixteen.

DATA SECURITY

We have taken certain physical, administrative, and technical steps to safeguard the information we collect from and about you. While we make every effort to help ensure the integrity and security of our network and systems, we cannot guarantee our security measures.

YOUR RIGHTS

If you are a resident of California, Australia, Canada, or the European Economic Area and you or your authorized representative would like to gain access to, update, erase, or (as applicable) restrict or withdraw any consent to the processing of certain information collected from and about you through the Services, please contact us at privacy@wmcglobal.com. We may need to request additional information from you or your authorized representative, or that you or they take additional steps, for verification purposes. Please note that, if you have not provided contact information to us, such as in connection with submitting a spam report or otherwise contacting us, we will not be able to reasonably verify your identity to the degree of certainty applicable law requires or to respond to your request.

In addition, residents of the European Economic Area also have the right to object to the processing of their personal information and, in some instances, the right to request that we export, in a structured, commonly used, machine readable, and interoperable format, and transmit to another controller, such information.

For purposes of compliance with the California Consumer Privacy Act, in addition to the information described throughout this Privacy Policy, we make the following disclosures:

  • We collect the following categories of personal information: Identifiers/contact information, internet or other electronic network activity information, and inferences drawn from the above.

  • The sources of personal information are: You, analytics tools, advertising networks, and social networks.

  • The business or commercial purposes for collecting personal information are described above under “INFORMATION USE.”

  • We disclose the following categories of personal information for a business purpose: Identifiers/contact information, internet or other electronic network activity information, and inferences drawn from the above. We describe our disclosures, including why and to whom we make them, above under “INFORMATION SHARING.”

We do not sell personal information. We value your privacy and will not discriminate in response to your exercise of your privacy rights.

DATA STORAGE AND TRANSFER

Our digital operations are conducted, in whole or in part, in the United States and Canada, where the data protection and other laws may differ from those in your country of residence. Regardless of where you live, you consent to have your information transferred to, and processed and stored in, the United States and Canada. Additionally, if you are a European Economic Area resident, you consent to the collection and use your information in accordance with this Privacy Policy, in the absence of an adequacy decision or the appropriate safeguards set forth in Articles 45 and 46, respectively, of the General Data Protection Regulation.

CONTACT US

If you have any questions or concerns about this Privacy Policy or the practices described herein, you may contact us at privacy@wmcglobal.com.

You also have the right to submit feedback to the applicable supervisory authority in your jurisdiction of residence. If you are a resident of the United Kingdom, that supervisory authority is the Information Commissioner’s Office: 0303 123 1113 or ico.org.uk/concerns/.

If you are a resident of South Africa, you also have the right to submit feedback about this Privacy Policy, or the practices described herein, to the Information Regulator at 012 406 4818 or inforeg@justice.gov.za. For more information, please visit justice.gov.za/inforeg.

USER’S ACCEPTANCE OF THIS PRIVACY POLICY

By visiting the Services, you signify your acceptance to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Services.

REVISIONS TO THIS PRIVACY POLICY

WMC Global reserves the right, at our sole discretion, to change, modify, or otherwise revise portions of this Privacy Policy at any time. When we do, we will post the change(s) on the Services. Your continued use of the Services following the posting of changes to these terms means you accept these changes. If we change the Privacy Policy in a material way, we will provide appropriate notice to you.

 

 

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