You can file a complaint with Fraud.org if you receive spam mail that you believe promotes a scam or contains fraudulent content. Fraud.org is an anti-fraud project run by the National Consumer League and endorsed by the Federal Trade Commission (FTC).
REPORT DECEPTIVE COMMUNICATIONS
You can report unwanted or deceptive communications to the FTC either by sending them an email at spam@uce.gov or by filing a complaint.
LEARN THE LAW
The 2003 Spam Act, Australia's anti-spam legislation, protects Australian consumers by regulating business communications by prohibiting the distribution of unsolicited commercial electronic messages using a link that originates or was commissioned in Australia. The anti-spam legislation covers SMS, MMS, instant messaging, email, and other electronic messages of a commercial nature; the legislation does not cover telemarketing or fax telemarketing. Violations of the act can be reported to the Australian Cybercrime Online Reporting Network (ACORN).
REPORT CYBERCRIME
The Australian Cybercrime Online Reporting Network (ACORN) is a programme sponsored by the Commonwealth, State, and Territory governments. The ACORN streamlines reporting of cybercrime instances through its secure, user-friendly system. The ACORN also serves as an educational resource for consumers interested in learning to recognise cyber threats and an advisor to Australians who have fallen victim to cybercrime.
REPORT SMS SPAM
SMS spam can be reported to the Australian Communications and Media Authority (ACMA) by forwarding the SMS to 0429 999 888. ACMA logs spam reports and monitors spam activity in Australia.
REPORT SCAMS
If you receive a message that you believe promotes a scam, you can report it to Scamwatch, which is managed by the Australian Competition and Consumer Commission (ACCC). Scamwatch promotes community awareness in Australia about scams and provides monitoring resources of scam trends for consumer protection and government agencies throughout all states and territories in the Commonwealth.
REPORT TELEMARKETING CALLS AND FAXES
If you have previously logged your phone number with the Do Not Call Register and still receive unwanted telemarketing calls and faxes, you can lodge a complaint with ACMA's Do Not Call Register using either the online form or by calling 1300 792 958.
LEARN THE LAW
In July 2014, Canada’s anti-spam legislation (CASL) went into effect, protecting Canadian consumers by regulating business communications. The Office of Consumer Affairs at Innovation, Science, and Economic Development Canada—a branch of Spectrum, Information Technologies, and Telecommunications Sector (SITT)—coordinates consumer and business education initiatives, including this handy Mobile Protection Toolbox.
REPORT FRAUD
If you receive spam mail that you believe promotes a scam or contains fraudulent content, you can report it to the Canadian Anti-Fraud Centre (CAFC). Managed by the Royal Canadian Mounted Policy (RCMP), Competition Bureau, and the Ontario Provincial Policy (OPP), the CAFC is a resource, data, and intelligence repository for the Canadian government.
PROMOTING SAFE AND SECURE COMMUNICATIONS
Founded in 1991 under the Federal Ministry of the Interior, the Federal Office for Information Security (BSI—in German, Bundesamt fuer Sicherheit in der Informationstechnik) is responsible for enablement and promotion of the safe use of communications and information technology in Germany. BSI develops industry best practices centred around minimizing risk related to all digital threats, in addition to being the protector of federal government networks. BSI provides resources for a number of audiences, including consumers, enterprises, the government, and research facilities.
KNOW YOUR RIGHTS
Established in November 1998, the Malaysian Communications and Multimedia Commission (MCMC) is the Malaysian regulatory body for the communications and multimedia industry. MCMC is responsible for enacting the Malaysian Communications and Multimedia Commission Act (1998) and offers information on how to protect yourself and an online reporting centre for consumers to route complaints related to the following digital threats:
Unsolicited SMS or spam
Phishing
Scams
Social media abuse, including Facebook, Twitter, Blog, Websites, etc.
Billing fraud
SMS Online Gambling
KEEP UP-TO-DATE ON SCAMS IMPACTING SINGAPOREANS
Run by the National Crime Prevention Council (NCPC), Scam Alert! is a consumer education resource center that enables consumers to share their story of scams they’ve experienced online.
SAFEGUARDING PERSONAL DATA
The Personal Data Protection Commission Singapore (PDPC) serves as the premier authority on issues related to the protection of personal data in Singapore. Responsible for enacting the Personal Data Protection Act (PDPA) of 2012 and the country’s Do Not Call (DNC) Registry, PDPC hosts a platform by which consumers can report abuse of the data protection law and the DNC, in addition to instances of unlicensed loans and online gambling distributed via text message and marketing phone calls.
KNOW YOUR RIGHTS
The regulator of the telecommunications industry, the Infocomm Media Development Authority (IMDA) provides consumers and organisations alike with information on best practices for dealing with spam, nuisance and other prank calls, and telemarketing calls and messages. The IMDA oversees the PDPC, enabling regulated consumer empowerment initiatives and strong enterprise business practices.
The Wireless Application Service Providers’ Association (WASPA) is a self-regulatory body with a mandate to represent and regulate its voluntary members, which provide mobile-based Value Added Services (VAS), otherwise known as WASPs. Membership of an industry body with a recognised Code of Conduct has been made compulsory by Telkom Mobile, Cell C, MTN and Vodacom for all WASPs.
WASPA’s Code of Conduct and Advertising rules were developed and implemented in 2005. It has developed a complaints handling process, to enforce these rules, that is totally independent of the WASPA Board.
You can file a complaint with Cybercrime.org if you receive spam mail that you believe promotes a scam or contains fraudulent content. Cybercrime.org is part of an independent non-commercial initiative created from the need to address the exploitation of ICT in South Africa. It is part of the Internet Safety Campaign.
The Independent Communications Authority of South Africa (ICASA) is an independent regulatory body of the South African government, established in 2000 by the ICASA Act to regulate both the telecommunications and broadcasting sectors in the public interest.
LEARN THE LAW
The communications regulator in the UK, Ofcom is responsible for regulating communications services for UK citizens. Spam texts and nuisance calls fall under the remit of the Privacy and Electronic Communications Regulation 2003, which protects consumers from messaging delivered without either consent or a clearly defined customer relationship.
REPORT SPAM TEXTS AND NUISANCE SALES CALLS
The Information Commissioner’s Office (ICO) is an independent public body sponsored by the Department for Digital, Culture Media and Sport (DCMS) within Government. The ICO was established to uphold information rights in the public interest. The ICO investigates and takes action against those responsible for the proliferation of nuisance calls and spam texts.
REPORT FRAUD AND CYBERCRIME
If you receive a message that you believe promotes fraudulent, illegal, or otherwise deceptive activity, you can report it to Action Fraud, which is managed by the National Fraud and Cyber Crime Reporting Centre. Action Fraud is run by City of London Police and the National Fraud Intelligence Bureau (NFIB) and is responsible for providing consumers with a policy crime reference number for use in case follow-up with NFIB.
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